Do you know what Your Computer Is In Blocked State fake alert is?
Our malware researchers have recently analyzed a tech support security scam known as Your Computer Is In Blocked State fake alert that was designed to show you a fake security alert claiming that your computer has been infected with malware. You may be redirected to this alert’s page by a browser extension that interacts with your browser, so you need to remove that software not to get redirected to this alert again. Nevertheless, you might also get redirected to it after visiting a website configured to promote it. In that case, you should not visit that site.
Your Computer Is In Blocked State fake alert is hosted on a website to which you can get redirected to. The site may block you from exiting it, so you might have to close your browser and open it again not to see the scam page until you get redirected to it again. Indeed, this scam can be quite annoying and intrusive. It works similarly to Rdntrojanhacking File Detected, Microsoft certified technician on 1-888-534-6135, and Windows Firewall Blocked The Internet, among others.
If you were to get redirected to this scam’s website, then you will be presented with a window on top of what seems to be a copy of Microsoft’s main website that is used to trick you by giving you a sense of it being legitimate. The pop-up window on top of the site has a heading that reads “Your computer is in blocked state.” Hence, the name of this particular security alert. The text is written in broken English which is indicative of the fact that this scam was created by non-native English speakers. The message says that you should not press any key until you get instructions on how to delete the malware that has allegedly infected your PC.
The whole purpose of this fake security alert is to compel you to call bogus Microsoft tech support specialists. The phone number is provided at the bottom of the pop-up window. There are several variations of this scam as the number can be either 1-844-784-4666, 1-800-490-5352, or 1-800-497-5972. If you call any of these phone numbers, then you will be connected with people who pose as Microsoft’s customer support team. However, whoever answers the phone may have a strong accent indicating that they are not native English speakers. These people are scammers that will offer you to purchase their malware removal services that may cost hundreds of dollars and, if you take the bait, then they might also offer you additional protection that can cost you even more money.
As mentioned in the introduction, Your Computer Is In Blocked State fake alert might be distributed using a software extension. This extension should be compatible with Microsoft Internet Explorer, Google Chrome, and Mozilla Firefox. The extension can be installed on your browser without your permission as it can be bundled with freeware hosted on free software sharing websites that bundle software to make money off installs. The installers might not allow you to uncheck the installation of the mysterious browser extension that might redirect you to the website where Your Computer Is In Blocked State fake alert is hosted on. Apart from that, it is also possible for this fake alert to be promoted on certain websites that can redirect you to it when you click a link.
In conclusion, Your Computer Is In Blocked State fake alert is a scam set to trick you into thinking that your PC has been infected with malware and offer you to call fake tech support specialists to delete it. However, what you need to do instead is to get rid of the extension that is showing you this fake alert. We recommend that you set your browser settings to default to undo any modifications done by the extension it comes with as well as remove the extension itself. See the guide below on how to do that.
How to reset your web browser to default
- Open Firefox and press Alt+H.
- Select Troubleshooting information and click Refresh Firefox.
- Click Refresh Firefox again.
- Click Finish.
Microsoft Internet Explorer
- Open Internet Explorer.
- Press Alt+T.
- Select Internet Options, and then click the Advanced tab.
- Click Reset and tick the checkbox.
- Click Reset.
- Open Chrome, press Alt+F keys and open Settings.
- Select Advanced.
- Click Reset.
- Click Reset again in the dialog.
In non-techie terms:
Your Computer Is In Blocked State fake alert is a fake tech support scam designed to trick you into believing that your PC has been infected with malware and offering you to call fake Microsoft tech support specialists to fix your issue but, in reality, they will try to sell you useless services that will not get rid of the problem which is the fake alert. Therefore, we do not recommend that you call the fake tech support phone number.