Crypt32mail.ru Ransomware Removal Guide

Do you know what Crypt32mail.ru Ransomware is?

Crypt32mail.ru Ransomware is a new infection, but it does not work in a novel way. In fact, according to our research team, it is just a new version of the infamous Apocalypse Ransomware. This infection was first reported on our website nearly a year ago. The newer version is just as malicious, and it can encrypt your personal files without any warning. The worst part is that, at the moment, it is impossible to decrypt the files without a special decryption key that only the creator of this threat has access to. A special file decryptor can be applied to unlock the files corrupted by the Apocalypse Ransomware, but it does not work on the new variant. Obviously, you need to remove Crypt32mail.ru Ransomware from your operating system as soon as possible, but you have to figure out a few things beforehand.

Spam emails are most likely to be used to spread Crypt32mail.ru Ransomware. This method can be employed for the distribution of Rijndael Ransomware, Zinocrypt Ransomware, and many other well-known infections that you can read about on our website. If you are tricked into opening the file attached to the corrupted email, you execute the ransomware without even knowing it, and it silently begins the encryption process. Based on the information we have gathered while analyzing Apocalypse Ransomware, it is most likely that Crypt32mail.ru Ransomware will encrypt all files, only excluding the ones that are located in the Windows folder. That means that the files of the downloaded software could be encrypted as well. Although this threat should evade .exe, .sys, .dll, and other similar files, the apps installed on your PC could crash. It was found that the ransomware employs the RSA encryption algorithm to encrypt the files. If your files were encrypted, you should have noticed the monstrous extension (“.ID-{8 random characters+country code}[cryptservice@inbox.ru].{14 random characters}”) attached to them.

The email address (cryptservice@inbox.ru) included in the extension is the reason behind the name of Crypt32mail.ru Ransomware. This is the address that you are urged to communicate with cyber criminals via, and, needless to say, that is extremely risky. The same email address should be represented via a TXT file with random characters in its name. It is possible that the message represented via this file will give you a certain period of time in which the ransom must be paid. Whether this ransom is small or big, you have to think carefully if you should pay it. After all, cyber criminals have created this infection, and they are completely unpredictable. Do you understand this, and you still want to pay the ransom, do so at your own risk. Unfortunately, this might be your only option.

Although legitimate file decryptors compatible with Crypt32mail.ru Ransomware did not exist at the time of research, we suggest researching the matter before you make your final move. If you do not pay the ransom, but you do not have backups, your personal files might be lost for good. Of course, if this is your decision, you should not rush to remove the encrypted files in case a decryptor occurred in the future. When it comes to removal, it is best to utilize anti-malware software to have Crypt32mail.ru Ransomware deleted from your operating system. If you are more experienced, you might be able to find and delete the malicious executable yourself. In this case, use a malware scanner to check for leftovers.

Delete Crypt32mail.ru Ransomware

  1. Identify the {unknown name}.exe file that is responsible for the ransomware.
  2. Right-click and Delete this file.
  3. Right-click and Delete the ransom note file {random characters}.exe.
  4. Empty Recycle Bin and then perform a full system scan.

In non-techie terms:

You should remove Crypt32mail.ru Ransomware from your operating system without further hesitation. This infection is incredibly malicious, and its creator is unpredictable. The main task for this threat is to encrypt your personal files, and it can do that using the RSA encryption algorithm. At this time, it is not possible to decrypt this infection without the decryption key, and the developer of the ransomware suggests that you can retrieve it only of you pay the ransom. Unfortunately, it is not known if cyber criminals can be trusted. Hopefully, you manage to get your files back, and you can delete Crypt32mail.ru Ransomware without further hesitation. If you are unable to identify and remove malicious files yourself, install legitimate anti-malware software ASAP.