BitKangoroo Ransomware Removal Guide

Do you know what BitKangoroo Ransomware is?

BitKangoroo Ransomware is the name of newly-detected malware. This infection has been developed to encrypt users’ files (this allows cyber criminals to extract money from users easier), so if it ever successfully enters your computer, it will be no longer possible to access a number of files. Cyber criminals know well that users are ready to pay money only for important data. As a consequence, BitKangoroo Ransomware has been developed to encrypt the most valuable files, including personal images, videos, and documents. Since the main activity it performs on a user’s computer is encrypting files, it is usually called a crypto-threat. This infection uses several tactics to make users pay money. For example, it not only locks a bunch of files and does not allow users to access them, but it also shows pop-up warnings to scare users into believing that the only solution to the problem is transferring the required money. Needless to say, it is not true, so take action as soon as possible. First, go to terminate the main process of this threat and then delete its executable file. More detailed information about the removal of this ransomware infection is provided in the last paragraph of this article.

Although BitKangoroo Ransomware has been developed and detected recently, specialists cannot say that it differs much from other ransomware infections. They say that it acts just like ransomware-type infections they analyzed previously, and it is also usually spread via spam email campaigns. In most cases, users are the ones who allow this infection to enter their computers, but, without a doubt, they do not even realize that. We cannot blame those users because BitKangoroo Ransomware travels in those emails masqueraded as an important document, e.g. and invoice or a hotel reservation confirmation, and, consequently, looks harmless at first sight. As a matter of fact, malicious applications often take the form of important documents or legitimate software so that they could enter users’ computers easier. It is not always an easy task to recognize malicious software and prevent it from entering the system, so there must be a legitimate security application installed and enabled on all computers connected to the Internet.

Have you already found your documents, images, and media files with a new extension .BitKangoroo appended to all of them? Is it impossible to open them? If yes and yes, this must be a sign that BitKangoroo Ransomware has successfully entered your computer and already encrypted files with the AES-256 encryption algorithm. Ransomware-type infections do the encryption of files to obtain money from users, and BitKangoroo Ransomware is no exception. This threat opens a window containing a ransom note right after encrypting users’ files. Users are told that their files have been encrypted and the only way to get them back is to transfer 1 Bitcoin (~1700 USD) to cyber criminals. To make sure that users go to send money immediately and cannot find another way to decrypt their files, BitKangoroo Ransomware deletes one file each time the countdown clock located on the opened window reaches zero. On top of that, it threatens to delete all files if users try to eliminate its window from Desktop. Do not pay attention to pop-up alerts it shows and do not go to transfer money to cyber criminals – you could decrypt your files free of charge after the full removal of this ransomware infection because a free decryptor has already been developed. It can be downloaded from the web. Alternatively, files can also be recovered from a backup.

Go to delete BitKangoroo Ransomware if you have detected it on your computer and do not even consider sending money to cyber criminals because you could decrypt your files without the decryption key cyber criminals have. Go to kill the process of BitKangoroo Ransomware first to close its window and then remove its executable file. Our manual removal instructions will help you.

Delete BitKangoroo Ransomware

  1. Press Ctrl+Shift+Esc to open the Task Manager.
  2. Open the Processes tab.
  3. Find the BitKangoroo process and kill it (right-click on the process and select End Process).
  4. Close the Task Manager.
  5. Open the Windows Explorer by tapping Win+E simultaneously.
  6. Enter %APPDATA% in the address bar to open this directory.
  7. Locate the IEAgent.exe file there.
  8. Delete it.
  9. Empty the Recycle bin.

In non-techie terms:

Ransomware infections are such nasty threats which enter computers illegally and then immediately encrypt files. These threats have become quite prevalent these days because cyber criminals have realized that there is a way to extract money from users easier. Several distribution methods are used to spread them, so it is not very likely that an ordinary computer user could protect his/her computer from all crypto-threats. Because of this, specialists recommend having a security application enabled on the system. If it is kept enabled 24/7, no malware could sneak onto the computer illegally and cause harm.